Returns & Exchanges
At Black Girl Vitamins, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or exchange on most products.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the product is at least half-full if you are requesting a satisfaction guarantee refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing